⚠️ Attention

Before submitting a support ticket, please make a reasonable effort to search our website for the information you are looking for. Our Knowledge Base Section below may give you the answers you seek before opening a support ticket for information that is readily available on our website.

No LoadCentral Registration Confirmation Email

 
in LoadCentral Registration
We recommend that you add ePins.biz and loadcentralph.com to your ‘Approved Sender’ list, within your email reader.

Yahoo Users

If you do not receive the LoadCentral registration confirmation message, please check your Bulk Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.

Gmail Users

If you do not receive the LoadCentral registration confirmation message, please check your Spam folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Spam, which will allow future messages to get through.

Hotmail Users

If you do not receive the LoadCentral registration confirmation message, please check your Junk E-mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and click Not Junk, which will allow future messages to get through.

We strongly recommend that you do the following to avoid accidentally filtering our future messages:

  1. Click Mail, then Options (next to the Help link)
  2. Click Junk E-Mail Protection
  3. Click Safe List
  4. Enter this domain: ePins.biz
  5. Click Add

Outlook 2003 Users (does anyone still use this?)

  1. Select Actions from the top menu bar, then select Junk E-mail followed by Junk E-mail Options.
  2. Select Safe Senders, then Add.
  3. Type eoddata.com and click OK.
  4. Type sender’s ‘from’ address and click OK.
  5. Click OK.

Everyone else

If you do not receive the LoadCentral registration confirmation message, please check your Spam or Bulk E-Mail folder just in case the confirmation email got delivered there instead of your inbox. If so, select the confirmation message and mark it Not Spam, which should allow future messages to get through.

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We understand that you might require support at some point and we are here to help. If you cant find answers and solutions to more complicated technical LoadCentral account issues, please open a support ticket online at http://support.epins.biz.

When opening a support ticket make sure to choose the appropriate help topic before submitting your ticket to avoid response delays and include as many details as you can (with screenshot if possible).

The more information you provide to us, the better and faster we will be able to help you. The less information you provide, the more questions we will need to ask you, which will take time and result in it taking longer to fix things.