Last Updated : 06 JUN 2023
The below stated policy applies to all types of data & information collected by ePINs.biz LoadCentral Dealer We use the information so collected to communicate with you, our client, about our services, update our records and generally maintain your account with us. We also use this information to improve our web sites, prevent or detect fraud or abuses of our websites and enable third parties to carry out technical, functions on our behest.
Collection of your Information : Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of your LoadCentral account.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Notify you of updates to the Site
- Process payments and wallet replenishment.
- Resolve disputes and troubleshoot problems.
- Request feedback and contact you about your use of the Site.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for the Site.
- Perform other business activities as needed.
- Assist law enforcement and respond to subpoena.
Disclosure of your Information
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
We ask you to provide your email address to us during the signup process to be able to communicate with you. We normally send all our notifications through emails which we have for your account on our record.
Traditional Communication Means
We ask you to provide us with your actual address, contact number and or mobile number. This is an important part of the verification process we follow for each signup which we receive. We also require these details when we process your registration for you OR to modify your account. Only our internal staff has access to your contact details.
The information so provided by you during registration is kept in our records till the time you are our active ePINs.biz LoadCentral client.
We do not provide the information collected from you to any unaffiliated third party for any reason what-so-ever. However, we do have to co-operate with law enforcement agencies authorized by the government if they do ask us about the contact details we have for you.
We also use the contact information on records for you to inform you about the improvements, updates & any such relevant information to the services you have subscribed for. We never use or share the personally identifiable information provided to us online in ways or for reasons unrelated to the ones described above without also providing an opportunity to opt-out or otherwise prohibit such unrelated uses.
The personnel who have access to our database are trained to maintain and secure all information. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections to your information.
You are welcome to contact us & express your grievance in case you feel there is a case where the information provided by you has not been handled according to the above stated policy. We will correct any violation of the policy (if it has happen) once we get a notification from you.