Your LoadCentral wallet does not have an expiration date, ensuring its continuous usability.
Account Assistance
If you encounter any issues with your wallet balance or suspect unauthorized access, our tech support is here to assist you.
Contacting Tech Support
To request assistance, simply send an email to our support team at razer-helpdesk-ph@razer.com. Include the following details:
- Full Name
- LoadCentral Username or Registered Mobile Number
- Attach a Valid ID
Important Reminders
To avoid processing delays, ensure that your LoadCentral account information is up to date. Check your LoadCentral webtool USER SETTINGS and update your ePINs.biz LoadCentral Registered Account Details, if necessary. Rest assured, your LoadCentral wallet does not have an expiration date.
Valid ID Requirement
Provide a clear, readable copy of a valid government-issued ID. The ID should not be expired and must comply with our List of Acceptable Valid Government Issued IDs.
