At ePINs.biz, we carefully verify and process deposits and wallet replenishments in the order we receive them. In most cases, we strive to replenish your LoadCentral wallet within 1 to 3 hours, depending on the queue. Our commitment is to complete the process within the same day, ensuring that it won’t take more than 24 hours. Please take note of the following reminders:
- Please be aware that if you submit your deposit details after the cut-off time, it may cause a delay in the verification process.
- Keep in mind that there is no deposit verification on weekends, regular holidays, special non-working holidays and during calamities such as typhoons, earthquakes or floods. During these situations, our operations may be affected, and we may not be able to process deposit verifications promptly. We apologize for any inconvenience this may cause and appreciate your understanding during such challenging times. Rest assured, once the situation stabilizes, we will resume our regular services as soon as possible.
- Sometimes, our deposit verification team may face delays if the online bank viewing is offline. We ask for your patience during such times.
- We can only process wallet replenishment requests when there is a stable internet connection available from our internet service provider. Unfortunately, if our internet service provider experiences any downtime or connectivity issues, it may cause delays in processing your requests. We apologize for any inconvenience caused by this situation, as it is beyond our control. Rest assured, as soon as the internet connection stabilizes, we will promptly process your requests. We appreciate your understanding and patience during such occurrences.
- Make sure to attach a clear and readable deposit slip or transaction screenshot for verification. Missing or unclear attachments may cause delays.
- Submitting a fake, altered, or previously used deposit slip or screenshot is not allowed and may delay the LoadCentral wallet replenishment process.