If you’re encountering webtool access locked issues, we’re here to assist you in unlocking it quickly. Follow these steps to regain control:

Webtool Access Locked

There are common reasons for access lock:

1. Delayed Password Change
   Failing to change your password after registration can lead to lock.
2. Same Password for FL and SL
   Using the same password for FL and SL accounts can cause lock.
3. Password Reset Not Followed by Change
   Failing to change the password after a reset can result in lock.

Unlocking via SMS

To unlock your access:

1. Create a new message on your registered phone.
2. Type “UNLOCK [space] password” with your new password.
3. Send the message to any official LoadCentral Access Number.

IMPORTANT! Use Different Passwords

Assign different passwords for SMS and webtool accounts to prevent future webtool access locked problems.

Alternative Method: Unlocking via Email

If SMS doesn’t work, email fiuu-techsupport-ph@fiuu.com with:

1. Full Name
2. LoadCentral Username or Registered Mobile Number
3. Attach a Valid ID

Preparation Before Requesting

Update your LoadCentral account info. Check USER SETTINGS in your webtool and attach a clear, readable, unexpired ID.

By following these steps, you can quickly regain access to your webtool account. Unlock your access now!