To avoid a wrong username and password error, ensure that your LoadCentral username should be in the format 639XXXXXXXX, which corresponds to your registered mobile number.
Default Password Information
The default FL and SL password is 123456.
Password Reset Request
To request a password reset, please send an email to the tech support team at fiuu-techsupport-ph@fiuu.com.
Keep Your Account Information Updated
To avoid any processing delays and wrong username and password concerns, it is essential to have up-to-date information in your LoadCentral Account. Double-check your user details in the LoadCentral webtool > USER SETTINGS.
If your information is outdated or blank, make sure to update your ePINs.biz LoadCentral Registered Account Details before submitting your request.
Submission of Valid ID
When making your request, please include a scanned or photographed copy of a valid government-issued ID. The ID must be clear, readable, and not expired. Refer to the List of Acceptable Valid Government Issued IDs for reference.
