List of Acceptable Valid ID’s

We accept the following forms of government ID for verification purposes:

  • Unified Multi-Purpose ID (UMID)
  • Driver's License (including Student Permits with official receipt)
  • Professional Regulation Commission (PRC) ID
  • Armed Forces of the Philippines (AFP) ID
  • Philippine National Police (PNP) ID
  • Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
  • Senior Citizen’s ID
  • Department of Social Welfare and Development (DSWD) Certification
  • Voter’s ID or Voter's Certificate
  • Alien Certification of Registration or Immigrant Certificate of Registration
  • Digitized Postal ID
  • Passport
  • OFW ID
  • Overseas Workers Welfare Administration (OWWA) ID
  • GSIS ID – issued by the Government Services and Insurance Corporation (GSIS)
  • IBP ID – issued by the Integrated Bar of the Philippines
  • Diplomat ID – issued by the Philippine Embassy
  • Voter’s ID

For Students

Please submit a Parental Consent Letter first to proceed with the verification process. Due to local regulations, we can only accept school ID submissions for customers aged 14-17. Hence, school ID submissions by customers aged 18 and above are considered invalid.


MANILA, Philippines — The Bureau of Internal Revenue (BIR) has warned the public against fraudulent individuals who issue or sell unauthorized or fake Tax Identification Number (TIN) cards.

In an advisory posted on its website, the BIR advised the public against postings seen on Facebook, which offer TIN services, such as assistance in getting BIR TIN IDs. read more…

Tips for Getting Your Account Verified Successfully

Our team takes time to verify and look at the documents you submit. Don’t fret if you received a message saying your verification has been rejected. In general, here are a couple of tips to get verified:

  • Take a complete picture of your document. We’d need to see the entire ID/document for us to verify it.
  • Take a clear photo. If your request was rejected, it might be because the image you sent was blurred, or certain parts of the document was unreadable because it was too dark or it was obscured by your camera’s flash.
  • Submit a valid ID/document. If you submit an ID or document that’s not included in our list, we unfortunately have no choice but to reject it.
  • Make sure you have a stable internet connection.
  • Make sure that the size of your document is less than 20 MB. Our system can accept images in JPG and PNG format, or even PDF files.
  • Make sure your ID is NOT expired
  • Lastly, make sure it’s you!

If you’ve followed all the steps above and your verification request has still been rejected, please check your email. You should have received a copy of the rejection reason that our Compliance Team sent. If you have any questions about the rejection reason, you can get in touch with us at and we’d be happy to assist you further.

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List of Acceptable Valid ID’s was posted on Tuesday, 7th November 2017 by Last Modified : April 27, 2019 5:30pm.

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